Contact Beavo
Common questions
Can I use Beavo without an account?
Yes. Choose Continue as guest. Guest progress is stored on that device and may be removed if the app is deleted or its storage is cleared.
Why is my Apple name missing?
Apple may provide a name only on the first authorisation. Beavo stores that first name when supplied. You can change what Beavo calls you in Profile using Preferred name.
How does Google Calendar work?
Beavo can open an event pre-filled in Google Calendar. If you grant the optional calendar permission, supported builds can add an event directly to your primary Google Calendar.
How does Apple Calendar work?
Use Export schedule to create an .ics file. Open or share that file to import the dates into Apple Calendar or another compatible calendar app.
How do I delete my cloud account?
Open Profile, find Account, then choose Delete my account. Read the full account deletion instructions.
Why did progress not sync?
Confirm you are signed into the same Apple or Google account and have an internet connection. Guest progress is local and is not guaranteed to move between devices.
Support for you, too
If you are coping with a loss or need someone to talk to, these organisations offer support beyond the app. Their websites explain the options and current contact hours.
Sands
Support for anyone affected by pregnancy loss or the death of a baby.
Find support from Sands ↗Miscarriage UK
Information and support for partners affected by miscarriage.
Support for partners ↗Samaritans
Someone to listen when you are finding things difficult.
Ways to contact Samaritans ↗When contacting support
Include the device model, iOS version, Beavo version, the screen you were using and what happened. Do not send passwords, authentication codes, maternity records or unnecessary health information.
Do not use support email for urgent care
Beavo cannot assess symptoms. For reduced or changed baby movements, bleeding, severe pain, waters breaking with concerning symptoms or another urgent concern, contact the maternity unit or NHS 111. Call 999 in an emergency. Do not wait for a reply from Beavo.